Shipping Information

Shipping Rates Policy

  • USPS delivery is preferred except the delivery option you choose
  • the weight, size and dimensions of your items
The majority of our items are shipped via DHL or UPS. In case an items may be shipped by a variety of carriers. Orders are usually shipped within 1 business days from the order confirmation, and will take 2 to 4 business days depending on the shipping address.

Return Policy

Brand New Things gives 14 days to return any unopened items. Contact us within 14 days from the receipt of goods, and get return authorization. The full price of the order less the shipping charge will be credited back to customer. Brand New Things will not accept returns for any opened item. Once the package is opened, only defective units will be authorized to return, and replaced by new units.